|
|
NovaStor »
PC Backup »
NovaBACKUP Backup Software
NovaBACKUP Technical Support & Compatibility
Welcome to NovaStor's NovaBACKUP Technical Support & Compatibility page.
NovaStor technical support is available from 8:00 A.M. to
5:00 P.M. (Pacific Time), Monday through Friday. NovaStor products come with 30 days of free support for all registered users during normal business hours. Telephone support is available for registered Maintenance Agreement holders. Please have your serial number ready when you call. If you don't have an online account, please register your product now or contact your
NovaStor Sales Representative for more information on our paid support options.
|
Support Topics
|
Contacting Technical Support
|
|
|
|
|
Product Compatibility / Requirements
|
SYSTEM REQUIREMENTS
- Pentium III or higher CPU, 256 MB RAM, minimum 500 MB free disk space, Internet Explorer 6.0 or higher.
NOVABACKUP SOFTWARE REQUIREMENTS
- NovaBACKUP 8
Windows XP Home/Professional
Windows Vista Home Basic/Home Premium/Business/Enterprise/Ultimate
Windows 2000 Professional SP4
- NovaBACKUP Server 8
Windows XP Professional
Windows Vista (32 / 64 Bit) Home Basic/Home Premium/Business/Enterprise/Ultimate
Windows 2000 Professional SP4/Server/Advanced Server/SBS
Windows 2003 Standard/Web/Enterprise
- NovaBACKUP Business Essentials 8.0
Windows XP Professional
Windows Vista (32 / 64 Bit) Home Basic/Home Premium/Business/Enterprise/Ultimate
Windows 2000 Professional SP4/Server/Advanced Server/SBS
Windows 2003 Server/Standard/Web/Enterprise
SQL agent
SQL 2000, SQL 2005, MSDE, and SQL Express on
Windows XP R2, Windows 2000 Server SP4,
Windows 2003 SP1, and Windows 2003 R2
Exchange agent
Exchange 2000 and Exchange 2003 on
Windows 2000 Server SP4, Windows 2003 SP1,
and Windows 2003 R2
|
|
Tech Tips and Troubleshooting
|
|
|
|
|
|
NovaBACKUP Datasheet
