NovaStor technical support is available from Monday through Friday. NovaStor products come with 30 days of free support for all registered users during normal business hours.
Telephone support is available for Maintenance Agreement holders, and on a per-instance basis for registered NovaBACKUP Network (formerly NovaNet) and NovaBACKUP xSP users. Please have your serial number ready when you call in.
Per instance technical support is available for purchase via phone or online by logging in and clicking "View Previous Orders & Registered Products".
If you don't have an online account, please register your product now or contact your [ NovaStor Sales Representative ] for more information on our paid support options.
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NovaStor Corporation
29209 Canwood, Suite 200
Agoura Hills, CA 91301 USA
Tel +1 (805) 579 6700
Fax +1 (805) 579 6710
Email support@novastor.com
Mon-Fri 8 am - 5 pm PST
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NovaStor Software AG
Baarerstrasse 20
CH-6304 Zug, Switzerland
Tel +41 (0)41 798 33 55
Fax +41 (0)41 798 33 99
Email support@novastor.de
Mon-Fri 9 - 17 MET
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NovaStor GmbH
Neumann-Reichardt-Str. 27-33
D-22041 Hamburg
Tel +49 (0)40 638 09 0
Fax +49 (0)40 638 09 29
Mon-Fri 9 - 17 MET |