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Online backup providers and managed backup service providers prefer NovaBACKUP xSP, because NovaStor's cloud backup platform combines world-class technology with strategic business advantages and personalized assistance to meet the challenges of operating a backup service.
With NovaBACKUP xSP, you're not only receiving an industry best cloud backup solution, you're gaining the experience that NovaStor has accumulated through more than 15 years of working with thousands of the top service providers like yourself to deliver successful backup services to their end user customers.
Minimize your risk - only pay for what you use. NovaStor understands the importance of cash flow to service providers and demonstrates this by licensing products in a manner that corresponds with the way you do business. Start making money immediately and fast track to profitability.
NovaBACKUP xSP offers a wide range of features for the economic operation of a professional backup service. NovaStor's platform integrates perfectly with your infrastructure, e.g. your web portal or billing system, and keeps storage needs low. The software enables the effortless central management of large numbers of customers, seamless scalability and ensures you make optimum use of available bandwidth. The much acclaimed client interface keeps supportrequests to a minimum.
A highly developed central management provides for the effective monitoring, management and ability to customize your unique service.
NovaStor's software allows you to stay ahead of the competition with features like real Local backup including universal restore to dissimilar hardware which goes above and beyond standard cloud backup functionality. Faster data transfers, high grade security and an easy to use interface ensure total customer satisfaction.
NovaStor equips service providers with the flexibility to create their own user interfaces. Simply log into NovaStor's web portal and define the look of your interface. You may also configure the feature set of the interfaces you distribute to your customers, for example by adding or excluding local backup features.
From your first contact, through each and every stage of your partnership with NovaStor, a local team is dedicated to working with you on your journey to success. NovaStor conducts comprehensive trainings to educate you and your team. Expert service and advice is readily available to help with the establishment of business models, pricing, implementation, launch and ongoing technical support of your backup service.
To learn more about NovaBACKUP xSP features and additional advantages of using NovaBACKUP xSP as your platform of choice for a backup service, refer to our features section.
For an in-depth product overview please refer to our presentation of the NovaBACKUP xSP architecture which includes a description of functionality for each component
Find out about the most recent enhancements and optimizations.
NovaBACKUP xSP is a client server architecture that enables professional, secure and reliable services for local and online backup with seamless and unlimited scalability. The basic NovaBACKUP xSP installation consists of the two core components:
for service and storage management | details
for local and online backup & restore | details
The installation of NovaBACKUP xSP Storage Server and Client enable service providers to offer a complete data protection service with
Cloud Backup and other data protection services profit from optional components that can be added to the core installation of NovaBACKUP xSP Storage Server and Client. Service providers running a service with NovaBACKUP xSP may choose from the following optional components:
for the complete remote management of unlimited customer installations up to file level | details
for remote management of unlimited Storage Servers and full integration in the existing infrastructure (SOAP interface) | details
for offering online storage in a very customer-friendly manner directly in the user interface | details
for customizing the user interface to your branding and design | details
The Central Management Console (CMC) allows you to manage local and off-site backup and restore processes of all connected NovaBACKUP xSP 12.0 clients and other NovaBACKUP 12.0 products, down to file level, from a central web interface. For a truly managed backup service!
The CMC is a stand-alone, remote management application that enables resellers, system integrators, and other IT service providers to manage a professional backup service from a single, web based interface. End users have the option to schedule their own local and off-site backup jobs or rely on a service provider to fully manage all data protection processes.
The CMC is an optional component for any NovaBACKUP xSP 12.0 installation and is also compatible with version 12.0 of NovaBACKUP Remote Workforce, NovaBACKUP Professional, NovaBACKUP Server, NovaBACKUP Business Essentials and NovaBACKUP BE Virtual.
Featuring an easy-to-use interface based on the award winning NovaBACKUP GUI and wizards to guide administrators through the creation, modification and scheduling of backup jobs, the CMC allows all connected NovaBACKUP 12.0 clients to be viewed, monitored and administered from a single interface. A dashboard provides easy-to-read status reports of all clients, which can be organized into custom groups, making it easy to proactively monitor all customer backup jobs.
End users receive a fully managed backup service that requires no interaction with the backup application. The CMC enables the service provider to function as an outsourced backup administrator.
Being a web based program it does require a web server but one is bundled with the installer if you do not have IIS installed. The backend of the program is also SQL based, but SQLite which requires no installation is bundled with it if you do not want to use Microsoft SQL. The NovaBACKUP Central Management can be installed on Windows servers or workstations. It is recommended that you have either a static IP-address or a DNS name associated with the computer that will be hosting the Central Management as the NovaBACKUP agent installations will need to communicate with the Management Console.
The NovaBACKUP xSP Remote Manager is a web-based utility allows you to perform remote management of many of the tasks that are done locally within the Storage Server Configuration Manager. The Remote Manager is very rich in features, and enables you to manage multiple Storage Servers from one central location.
Enjoy full access to your storage servers and third party systems. Any time, any place.
The NovaBACKUP xSP Remote Manager can potentially be one of the most important elements in NovaBACKUP xSP. It is through the Remote Manager that an administrator, or other person authorized to access the Remote Manager, can make the critical changes to the entire NovaBACKUP xSP system. The Remote Manager can be used as a web based administration tool for one or many Storage Servers.
The Remote Manager also allows you to manage your Storage Server(s) through programs that you write or modify to instruct the Storage Server(s) to perform certain functions in ways that you program.
The Remote Manager also provides a SOAP interface which enables the integration of the NovaBACKUP xSP Storage Server with third-party-systems such as Customer Relationship Management (CRM), Accounting, Monitoring or Reporting applications.
The Remote Manager provides service providers with a central web service management platform.
Enjoy full access to your storage servers and third party systems. Any time, any place.
The Remote Manager can be installed on any Windows 2003 and 2008 Server. The component may be installed on the same server as the NovaBACKUP xSP Storage Server.
The NovaBACKUP xSP Commerce Server is designed to allow you to deliver backup services, marketing materials, newsletters and additional benefits to your customers. It also provides a convenient way to manage customer accounts.
To make your online storage available directly in the NovaBACKUP User Interface for your online backup customers, service providers need to install the Commerce Server in addition to the NovaBACKUP xSP Storage Server and the Remote Manager. The Commerce Server is a free add-on for NovaBACKUP xSP..
The Commerce Server is a free add-on for NovaBACKUP xSP.
Once service providers have installed the Commerce Server, they have an easy way to configure pricing, contract details and terms of use available to customers and interested users via the NovaBACKUP xSP Client.
The Commerce Server also uses the information users enter into the client, automatically creates the user and password on the Storage Server via the Remote Manager, and logs everything for further usage by the provider.
The Commerce Server offers you and your customers' great ease-of-use when creating and maintaining an online storage account with your service.
The Commerce Server can be installed on any Windows 2003 and 2008 Server.
NovaBACKUP xSP Product Builder is the module used to build customized client-interface. This module allows you to pre-configure the application for your clients. You can define your own logos, create links to your NovaBACKUP xSP servers, and do many more things to create a backup and restore application for your users. With NovaBACKUP xSP Product Builder, you can also create custom help screens, menus, and enable a client application that can have as much – or as little – evidence of being a NovaStor product as you wish.
Creating the client application is not automatic – Novastor will build the client, based upon settings that you create at Novastor‘s Builder site.
Build your brand by creating a custom version of NovaBACKUP that you can distribute to your customers.
The Product Builder Site can be accessed through any current Web browser.
The Storage Server (also sometimes referred to as Backup Server) is the module that manages the whole subscriber data storage and thus enables professional Cloud Back and Managed Backup Services. During a regular backup task the client software sends all user data to the Storage Server, from which the files also can be restored. The entirely storage manipulation, such as the retention period of the data for a user, is done thru the Storage Server.
Above all, customers can freely choose whether to manage the application themselves or whether to book a fully managed backup service. At the same time your customers may choose to keep their data stored locally or whether to backup to any off-site data center or to combine both.
The operation of a backup service with NovaBACKUP xSP requires the installation of the NovaBACKUP xSP client software at each customer site and of NovaBACKUP xSP Storage Server at the service provider's site. The central component of the Storage Server itself is the SQL database. A properly working SQL database server is therefore required to install and operate NovaBACKUP xSP. It is essential that the NovaBACKUP xSP SQL databases are regularly backed up in order to ensure rapid recovery in the event of a system or data failure. The database server is the most significant part of scaling a NovaBACKUP xSP Storage Server installation.
Central Management Console, Remote Manager, Commerce Server, Product Builder are available for further crucial optimization of your service.
NovaBACKUP xSP is the only true backup service software that allows providers to manage local and online data protection measures for their customers.
A unique web interface allows service providers to manage the backup and restore processes for any number of customer installations at one central web browser-based interface in a LAN or through the internet. The central management console facilitates the management of any number of backup service customers by providing an extremely easy-to-use interface which was designed in line with the much awarded NovaBACKUP GUI. Wizards support administrators guiding through the creation, deletion, modification and scheduling of backup jobs. All installations can be viewed and monitored from one single interface. A dashboard conveys service providers an immediate status of all connected NovaBACKUP installations by providing characteristic figures for each installation.
The Client module of NovaBACKUP xSP is the customer-facing interface. It's simple, intuitive and your customers don't need IT experience to use it. Depending on your NovaBACKUP xSP subscription, you may be able to design and distribute multiple different versions of the Client application, which are targeted to specific groups of users.
Equip your customers with the NovaBACKUP xSP client and let them backup to your NovaBACKUP xSP Storage Server. To elevate your CloudBackup offering to a fully managed backup service you need the Central Management Console.
The NovaBACKUP xSP Client bundles the functions for local and offsite data protection in a single award winning and easy to use interface.
The NovaBACKUP xSP client features an award-winning user interface that guides untrained end users as well as IT administrators and service providers through the automation of professional data protection measures.
The NovaBACKUP xSP Client supports a wide range of options for unique data protection plans. The interface also enables users to choose and add local storage devices as well as online storage accounts – creating a custom strategy that meets their needs.
The NovaBACKUP xSP Client bundles the functions for local and offsite data protection in a single award winning and easy to use interface.
With the NovaBACKUP xSP client your service makes a difference.It enables flexible data protection and fast restores at a wizard-driven interface. The application can be configured by end users or fully managed via remote access by a service provider utilizing the Central Management Console.
Agentless Backup and Recovery of virtual machines
Microsoft Hyper-V on Windows Server 2012/2008 R2 SP1/2008 SP2
VMware ESX(i)/vSphere 4.x/5.0/5.1 licensed with the vStorage APIs
You will need NovaBACKUP installed on a supported operating system. The machine that you install NovaBACKUP on to needs to have connectivity to either the vSphere server or the ESX(i) server. NovaBACKUP can be installed on a Virtual Machine also. Version 4.x and 5.0/5.1 of ESX(i) and vSphere licensed with the vStorage APIs are the currently supported versions of software that the VMware plug-in for NovaBACKUP will communicate with. In order to do incremental or differential backups the communication must go through vSphere. The machine that has NovaBACKUP installed on it also has to have enough local disk space to temporarily hold all the Virtual Machines that you want to backup in one backup job.
Substantial speed enhancements for public and private cloud platforms saves you time and money, while increasing user satisfaction. NovaStor has reduced backup windows for virtual machines with a speed acceleration of up to ten times.
Protect larger amounts of data faster with NovaBACKUP 12.5's improved response times and optimized transmission of large volumes of files.
NovaBACKUP 12.5 allows you to centrally manage end user backup and restores seamlessly with zero configuration on their end. NovaStor makes it easy for you to manage, administrate and control your customers' backups. Centralized management of your customers can be setup within minutes.
Support for additional languages allows international providers the ability to explore and conquer new markets. NovaBACKUP 12.5 supports Brazilian Portuguese, traditional Chinese, Japanese and Turkish.
In IT environments with several users or user groups, password protected NAS directories are often implemented. With NovaBACKUP version 12.5 the NAS directory is available for backups independent of individual users' sign-in status. NovaBACKUP 12.5 registers automatically at the selected NAS directory and carries out the backup as scheduled.NovaStor's extended NAS support increases the flexibility and reliability of data backup to NAS devices. The software supports "plug and play" of NAS devices as well as several other popular storage devices.
NovaBACKUP 12.5 has the latest technology covered, now including support for MS SQL 2012 and VMware ESXi / vSpehre 5.0.
NovaStor partners with IT service providers and delivers the software to empower their success with the provision of serious data protection services.
NovaStor is a pioneer in data protection. We were among the first vendors on the market with an online backup platform and for more than a decade, we’ve helped thousands of IT solution providers launch and operate successful backup and recovery services.
We work with our partners through the planning, design, implementation, operation and continuous improvement and update of their services. Whether your business model is cloud backup, backup-as-a-service, storage-as-a-service or backup as managed service, NovaStor can deliver a solution that works for you.
As data protection specialist, we also develop solutions for data center backup and can provide the software infrastructure for building a private backup cloud for enterprises.
For a detailed overview over the system components and functionality please refer to our architecture overview on the left hand navigation.
For more than a decade, NovaStor has helped thousands of MSP’s, VAR’s, hosting companies, and IT solution providers to launch and operate successful backup and recovery services. Our local experts support you through every stage of your business process.
We’re 100% committed to the success of our partners and thus want to make sure that your operation is smooth and successful from the start. Our years of industry expertise allow us providing professional services like:
Leverage our technology and industry expertise to start your backup service. Send us your project details now and discuss with our experts what you need to succeed!
Don’t worry, we’ll never sell or give away your information. By submitting this form, you agree to receive periodic email messages from NovaStor. You can disable this option upon receiving your first email.
NovaBACKUP® xSP enables service providers to launch and operate managed backup and restore services for thousands of business customers and home users.
Complete Data Backup & Recovery as a service
Clustering Support
Windows 8 / Windows Server 2012 Certified
NovaBACKUP xSP leads the market in speed, reliability and security.
Don’t worry, we’ll never sell or give away your information. By submitting this form, you agree to receive periodic email messages from NovaStor. You can disable this option upon receiving your first email.
NovaBACKUP® xSP enables service providers to launch and operate managed backup and restore services for thousands of business customers and home users.
Complete Data Backup & Recovery as a service
Clustering Support
Windows 8 / Windows Server 2012 Certified
NovaBACKUP xSP leads the market in speed, reliability and security.
Learn from our case studies about already implemented solutions and how we make our customers succeed.
DataStor (NovaBACKUP xSP) (346 KB)DataStor provides secure remote backup to approximately 100 businesses in Australia. The company has been using NovaBACKUP xSP for nearly 15 years to power and protect their successful backup service.
Ditto Offsite Backup (NovaBACKUP xSP) (374 KB)NovaBACKUP xSP propels start up to early success. Ditto Offsite Backup provides Australian businesses with a premier offsite backup solution.
Fasthosts (NovaBACKUP xSP) (463 KB)Fasthosts, a leading UK web hosting service provider, decided to add backup services to its portfolio and chose to base its offering on NovaStor's cloud backup platform.
Fingerlake (NovaBACKUP xSP) (495 KB)Since its founding in 2006 FingerLakesWebBackup.com has relied on NovaBACKUP xSP to power its backup service as it has grown into one of the premier online backup providers in the region.
Fred IT (NovaBACKUP xSP) (415 KB)Fred IT is Australia’s largest IT solution provider to the pharmacy industry. The company has been using NovaBACKUP xSP for over five years as their core online backup platform which services over 3,000 customers throughout the country.
GDS (NovaBACKUP xSP) (559 KB)With NovaStor, GDS found a strategic partner that enabled the company to enter into a new, profitable business area.
REIT Technologies (NovaBACKUP xSP) (453 KB)Business management, IT and backup service provider, REIT Technologies uses NovaBACKUP xSP for its easy-install and administer model, local support features, and constant product developments and updates to power their large backup service.
Steelgate (NovaBACKUP xSP) (1,228 KB)Steelgate specializes in providing secure online backup to medium/large sized businesses as well as providing the technology and infrastructure for smaller managed service providers to offer online backup to their own customers.
NovaBACKUP® xSP 14 User Manual (3,524 KB)
NovaBACKUP® xSP Storage Server Manual (3,368 KB)
NovaBACKUP® xSP 14 Quick Starter Guide (133 KB)
NovaBACKUP® xSP 14 Release Notes (155 KB)
NovaBACKUP® xSP 14 Upgrade Guide (1,332 KB)
NovaBACKUP® xSP 14 Storage Server Upgrade Guide (1,332 KB)
NovaBACKUP® CMC User Manual (3,466 KB)
NovaBACKUP® CMC Backup Policy (155 KB)
NovaBACKUP® xSP Cloud Restore (411 KB)
NovaBACKUP® xSP Staged Backup/Import (297 KB)
NovaBACKUP® xSP Local Restore Guide (219 KB)
VMware Plug-In Whitepaper (367 KB)
Successful Positioning Of A Managed Backup Service
Managed Services: How to Adapt to the Channel Model of the Future
DataStor (NovaBACKUP xSP) (346 KB)DataStor provides secure remote backup to approximately 100 businesses in Australia. The company has been using NovaBACKUP xSP for nearly 15 years to power and protect their successful backup service.
Ditto Offsite Backup (NovaBACKUP xSP) (374 KB)NovaBACKUP xSP propels start up to early success. Ditto Offsite Backup provides Australian businesses with a premier offsite backup solution.
Fasthosts (NovaBACKUP xSP) (463 KB)Fasthosts, a leading UK web hosting service provider, decided to add backup services to its portfolio and chose to base its offering on NovaStor's cloud backup platform.
Fingerlake (NovaBACKUP xSP) (495 KB)Since its founding in 2006 FingerLakesWebBackup.com has relied on NovaBACKUP xSP to power its backup service as it has grown into one of the premier online backup providers in the region.
Fred IT (NovaBACKUP xSP) (415 KB)Fred IT is Australia’s largest IT solution provider to the pharmacy industry. The company has been using NovaBACKUP xSP for over five years as their core online backup platform which services over 3,000 customers throughout the country.
GDS (NovaBACKUP xSP) (559 KB)With NovaStor, GDS found a strategic partner that enabled the company to enter into a new, profitable business area.
REIT Technologies (NovaBACKUP xSP) (453 KB)Business management, IT and backup service provider, REIT Technologies uses NovaBACKUP xSP for its easy-install and administer model, local support features, and constant product developments and updates to power their large backup service.
Steelgate (NovaBACKUP xSP) (1,228 KB)Steelgate specializes in providing secure online backup to medium/large sized businesses as well as providing the technology and infrastructure for smaller managed service providers to offer online backup to their own customers.
We’ve designed version 12.2 of NovaBACKUP xSP with needs of our service provider partners in mind. Our new central management console allows users to manage the backup and restore processes for any number of customer installations via one central web-based interface, on a LAN or through the internet. Featuring an easy-to-use interface based on the award-winning NovaBACKUP GUI and wizards to guide administrators through the creation, modification and scheduling of backup jobs, it allows all NovaBACKUP xSP installations to be viewed, monitored and administered from a single interface. A dashboard provides easy-to-read status reports of all connected NovaBACKUP nodes, which can be organized into custom groups, making it easy to proactively monitor all customer backup jobs.
End users no longer have to interact with the backup interface unless they want to.
They have the ability to fully outsource offsite backup responsibilities to an IT service provider using NovaBACKUP xSP as their service platform.
Not only can the service provider schedule and execute all local and offsite backup jobs remotely, but they can also ensure that all backup jobs are successful and notify the end user when they are not, eliminating the need for the end user to regularly check backup logs.
Virtualization is a popular method to increase the efficiency and speed up storage availability of existing systems. However, backing up virtual machines is often more complicated than backing up physical machines. By supporting the protection and reconstruction of virtual machines, NovaBACKUP xSP allows you to provide your customers with an agentless backup and restore service for virtual machines from VMwareESX(i) 4.0+ servers along with vSphere.
Backup services based on NovaBACKUP xSP are ideal for customers who wish to backup all important VMware virtual machines without the need to install an agent in each single virtual machine. The setup is very easy and thanks to the built-in wizards, the creation of a backup set for the required virtual machines is a snap.
When it comes to offering Backup- and Storage-as-a-Service there are several viable business models. In many cases these business models are based on the storage each customer occupies in the service provider’s data center. Even if your business model is not based on storage space, you still need to be able to keep up with the storage space demands of your customers. Thus, the ability to seamlessly scale the storage is a crucial demand of almost any service provider in the business.
NovaBACKUP xSP is one of the most scalable solutions on the market. Several existing installations already manage 10.000+ active clients. The new Disk Spanning feature of the NovaBACKUP xSP Storage Server now provides a simpler way to scale your storage capacity as you gain more customers and your existing customer’s storage demands grow. The administrator can easily assign any additional storage device to the NovaBACKUP xSP Storage Server when space runs low. All connected storage devices can then be centrally managed by the NovaBACKUP xSP Storage Server.
Beyond increasing storage capacity, the new disk spanning technology allows service providers to reduce storage costs by replacing cost intensive storage technologies like SAN or storage virtualization.
End users can count on unlimited storage capacity and data availability as well as avoid absorbing the cost of their service provider’s SAN or virtualized storage.
Manage unlimited installations fast and in a cost-saving manner at a central management with remote access to your customers.
No more waiting - Efficient use and easy handling speed administration, and reduced work load all assure smooth processes.
Choose the fastest way to serve existing customers with your data protection expertise.
CMC Agents and Group Overview
At a glance: The dashbord is the entry to the central management console
Disk Spanning Configuration Screen
Basic view
Advanced view
Backup Wizard (Advanced View)
Restore Wizard (Advanced View)
Wizard to add VMware Server
Restore Wizard
Virtual Machine Selection
VM Architecture
Since the release of version 12.5, NovaStor has placed considerable effort towards listening to our Service Provider partners and their end users to determine priorities for this latest release. Based on their feedback, NovaStor concentrated on adding more speed, scalability and new local backup functions like True Universal Restore and data retention to our powerful cloud backup platform.
With version 14.5 NovaStor enables service providers to offer Imaged based backup as an additional layer of protection for client data.
New support of Hyper-V clusters and Cluster Shared Volume environments fulfills more demanding business customer needs.
NovaStor's xSP cloud backup platform is regularly updated providing you and your customers the ability to backup and restore using the latest and greatest technology available.
NovaBACKUP xSP leads the market in the core criteria for business customers – backup speed, reliability and data security.
Since the release of version 12.5, NovaStor has placed considerable effort towards listening to our Service Provider partners and their end users to determine priorities for this latest release. Based on their feedback, NovaStor concentrated on adding more speed, scalability and new local backup functions like True Universal Restore and data retention to our powerful cloud backup platform.
Substantial speed enhancements for public and private cloud platforms saves you time and money, while increasing user satisfaction. NovaStor has reduced backup windows for virtual machines with a speed acceleration of up to ten times.
Protect larger amounts of data faster with NovaBACKUP 12.5's improved response times and optimized transmission of large volumes of files.
NovaBACKUP 12.5 allows you to centrally manage end user backup and restores seamlessly with zero configuration on their end. NovaStor makes it easy for you to manage, administrate and control your customers' backups. Centralized management of your customers can be setup within minutes.
Support for additional languages allows international providers the ability to explore and conquer new markets. NovaBACKUP 12.5 supports Brazilian Portuguese, traditional Chinese, Japanese and Turkish.
In IT environments with several users or user groups, password protected NAS directories are often implemented. With NovaBACKUP version 12.5 the NAS directory is available for backups independent of individual users' sign-in status. NovaBACKUP 12.5 registers automatically at the selected NAS directory and carries out the backup as scheduled. NovaStor's extended NAS support increases the flexibility and reliability of data backup to NAS devices. The software supports "plug and play" of NAS devices as well as several other popular storage devices.
NovaBACKUP 12.5 has the latest technology covered, now including support for MS SQL 2012 and VMware ESXi / vSpehre 5.0.
