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  1. Download the .EXE file
  2. Run the application.
  3. Be prepared to provide your ID and Password to your support representative.
Phone Support Customers

Call +1(805) 579-6700
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Open a Support Ticket

Please complete the form below to submit your issue to our support team. Be sure to include as much detailed information about the issue as possible. Here are some of the details you may want to include:

  • What is the issue you are experiencing?
  • If the issue can be reproduced, what steps should be followed to replicate it?
  • Gather any logs, system information, screenshots or other files that may be helpful in diagnosing your issue. Put them into a Zip file (.zip) and attach it below. You can check this Knowledgebase article for help on obtaining that info.

If this is a request for support, thank you for taking the time to contact NovaStor Support.