NovaStor NovaStor NovaStor
NovaStor
Cart

 

Data Interchange
+
+ Learn
  TapeCopy
TapeCopy Whitepaper
TapeCopy FAQ
NovaXchange
NovaXchange FAQ
 
+ Try
  TapeCopy Store
NovaXchange Store
Risk-Free Guarantee
 
+ Buy
  TapeCopy Store
NovaXchange Store
Main Online Store
Find a Reseller
Specials & Deals
 
+
+ Support
  TapeCopy Support
NovaXchange Support
Patches & Updates
Register Software
 


NovaStor » TapeCopy »
Technical Support & Compatibility

Welcome to NovaStor's TapeCopy Technical Support & Compatibility page. NovaStor technical support is available from 8:00 A.M. to 5:00 P.M. (Pacific Time), Monday through Friday.

SUPPORT TOPICS
Contacting Tech Support
 
North America
Europe
Languages English English, German
Email
Phone +1 (805) 579-6700 +49-40-3596 1873
Fax +1 (805) 579-6710 +49-40-63809-29
WWW Submit a support request form
Forum NovaStor User Forums (English Only)
Product Compatibility / Requirements
TAPECOPY REQUIREMENTS
  • Pentium or higher CPU
  • 64 MB RAM
  • 5 MB free disk space
  • Windows 98se/NT/2000/XP/2003
  • SCSI/ATAPI/Firewire/USB Tape Drive/Library
  • Computer data tapes only
    (No audio or video tape formats supported)
SUPPORTED DEVICES
TapeCopy Manuals

How To ManualTapeCopy Manual
197KB - Adobe PDF

How To ManualTapeCopy Datasheet
68KB - Adobe PDF

TapeCopy white paperTapeCopy White Paper
Backing Up Your Backup
Patches and Updates
Download the
Updated Tape Drive Tables

Get Acrobat Reader

Tech Tips and Troubleshooting
Tape Drive Settings TapeCopy Command Line

Command Line Utility

 NT Tape Device Drivers

bottomline
Products Solutions Downloads Support Partners Company Contact Buy
  Backup Software, ©1999 - 2009, NovaStor Corporation.  All Rights Reserved. US    Press Center sp Site Map sp Search sp