NovaStor Support

NovaStor Support for Service Providers

NovaStor Support for Service Providers.

With the purchase of a personalized premium help plan you save time and resources plus it gives you peace of mind that the job is done right. Buy Support for Service Providers if you use NovaBACKUP xSP. Choose a plan that is right for you!

You have also the option to explore our vast array of self-service free support options below.

Support Forums

Share information and experiences with other users of NovaBACKUP xSP by registering and participating in the forums.


Knowledgebase

The NovaStor Knowledge Base is an on-line resource center that contains all publicly available information on our products.


Documentation

Product documentation and release notes for all major release versions, and currently released products when available.


Pilot Installation Plans

Pilot Installation Plans are available to customers who purchase the NovaBACKUP xSP software package.


Training & Webinars

NovaStor offers a variety of Workshops, Trainings and Webinars. Register today and learn more about NovaBACKUP xSP.


Beta Program

After you download any beta software, or become a beta tester, we provide resources on a few important things to know.


Downloads/Upgrades

Download the latest version of NovaBACKUP xSP. To be eligible for an upgrade you must have a valid purchased key.


Contact Tech Support

For our customers who have purchased an annual support agreement, or made a Per Incident purchase, please click the link below to submit your case.