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NovaStor » Support
NovaStor Technical Support

NovaStor technical support is available from 8:00 A.M. to 5:00 P.M. (Pacific Time), Monday through Friday. NovaStor products come with 30 days of free support for all registered users during normal business hours.

Telephone support is available for Maintenance Agreement holders, and on a per-instance basis for registered NovaNET and NovaNet-WEB users. Please have your serial number ready when you call. Per-instance technical support is available for purchase via phone or online by logging in and clicking "View Previous Orders & Registered Products". If you don't have an online account, please register your product now or contact your NovaStor Sales Representative for more information on our paid support options.


Web Support by product:


bullet NovaBACKUP
bullet NovaNET
bullet NovaNet-WEB
bullet Online Backup Service
bullet HiFreezer
bullet HiBack ixT
bullet NovaXchange Tape Utilities
bullet TapeCopy Tape Utilities



Contacting Tech Support


 
North America
Europe
Languages English English, German
Email
Phone +1 (805) 579-6700 +49-40-3596 1873
Fax +1 (805) 579-6710 +49-40-63809-29
WWW Submit a support request form
Forum NovaStor User Forums (English Only)


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