NovaStor offers all-inclusive pricing based on the volume of data you select to backup with unlimited servers and full application and hardware support.

To request pricing based on your specific IT environment and backup volume requirements, request a quote.

Try before you buy. Our backup experts are available to help you test our software in your environment through our complementary setup assistance. 

NovaStor backup experts share their extensive experience and know-how through whitepapers.

View our case studies for references and to learn about some of our customer successes.

Get detailed technical documentation for NovaStor products.

View our videos for step-by-step tutorials of NovaStor DataCenter software.

Gain valuable knowledge, insight and technical guidance by viewing our webinars.

Our certifications ensure that our products meet rigorous standards.

We help overwhelmed and underfunded IT Admins alleviate their backup pains.

View available jobs and Careers at NovaStor.

Stay current on our news and press coverage.

Get valuable insight about data protection and more.

Get contact info, office hours
or contact us.

Become a NovaStor ValueCREATE! Partner to expand your product portfolio and increase the profitability of your business.

MSPs can create a recurring revenue stream by offering local and/or offsite cloud backup and disaster recovery as a service to their customers. 

Already a partner? Login to the NovaStor ValueCREATE! partner program portal to manage licenses, or access partner resources.

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Setup Assistance

Remote installation and setup by backup experts

Free setup assistance and implementation

At NovaStor, we understand that many businesses are simply short staffed with too much to do and not enough hands to do it all. For those organizations that either don’t have the IT know-how to set up a comprehensive backup plan for their company, or the staff on-hand to help them set it up correctly, backing up their critical business data can feel a bit overwhelming. But the good news is, it doesn’t have to be.

With NovaStor, you get professional Setup Assistance. With our FREE Setup Assistance, you can leave the installation and backup configurations to us. No matter which NovaStor server solution you choose, the installation and setup is always included.

 

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Got Questions? Call +1 805-579-6700

Want to speak with backup expert about your environment and schedule a demo setup?

What to expect 

After your purchase (or request a demo with setup assistance), you make an appointment with one of our in-house technical support engineers to discuss your environment. When they call you for your appointment, they will ask you to download TeamViewer in order to assist you with remote desktop installation of your NovaStor software and do your backup configurations and setup while you watch and learn. 

Advantages:

  • Confidence knowing your backups are set up correctly
  • Opportunity to ask any questions you may have
  • Get your backups set up for your specific environment

 

  • One-on-one appointment with a backup expert
  • Learn about all of the important functions of NovaStor software during the product walk-through


With Setup Assistance you get the benefit of our backup expertise for everything from installation and setup, to custom backup configurations designed to fit your specific environment. You don’t have to be a backup expert with NovaStor on your side.

"With increasing backup volumes and increasingly complex IT infrastructure, data protection requirements are increasing, and we are aligning IT environments, analyzing vulnerabilities, defining goals, and aligning with IT and backup managers on our standard products, specific backup solutions that help our customers achieve their individual goals in the best possible way, beyond the conception, we accompany IT departments with implementation, operation and ongoing optimization."
Andreas Buschmann - Chief Backup Architect NovaStor
Andreas Buschmann
Chief Backup Architect at NovaStor
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Request demo setup

Tell us the challenges you face. Based on your current IT and storage infrastructure and your goals, we recommend the best solution and setup for your environment. 

1

Send us your request
Fill out the form and send us your request. You will receive an acknowledgment of receipt and we will arrange an appointment for an initial consultation shortly thereafter.

2

Defining your needs
In a telephone consult, you describe your challenges and goals to our backup experts. We clarify your questions, document key data about your IT infrastructure and recommend the best solution for your environment.

3

Your demo with setup assistance
We setup a follow-up call to do your installation, setup and configuration as well as your demo and product walk-through for the software solution that best fits your needs.

Request demo with setup assistance